Privacy Policy

Effective Date: August 14, 2026

Actual Diverse, LLC (“Actual Diverse,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, or use our services.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on the services you request, we may collect information such as:

Personal Information

  • Full name
  • Date of birth
  • Mailing address
  • Telephone number
  • Email address
  • Identification information
  • Information needed to provide requested services

Tax-Related Information

When you request tax preparation or related services, we may collect information necessary to prepare your tax documents, which may include:

  • Social Security numbers or taxpayer identification numbers
  • Income information
  • Employment information
  • W-2s, 1099s, and other tax documents
  • Dependent information
  • Banking information when necessary for tax-related services
  • Prior-year tax information
  • Information concerning deductions, credits, and other tax matters

Immigration and Document Preparation Information

Depending on the service requested, you may provide information contained in government forms and supporting documents, including:

  • Identification documents
  • Addresses and contact information
  • Family information
  • Employment information
  • Immigration-related information
  • Dates and history relevant to the requested documents
  • Supporting documentation you voluntarily provide

Business and Administrative Information

If you request business formation or administrative services, we may collect information such as:

  • Business name
  • Business address
  • Owner or member information
  • Contact information
  • Information necessary to prepare business documents or filings

You should only provide information that is necessary for the service you are requesting.

2. Information You Provide Voluntarily

We collect information that you voluntarily provide when you:

  • Contact us by telephone, email, text, or other communication methods;
  • Complete an intake form;
  • Request a service;
  • Upload or provide documents;
  • Schedule an appointment;
  • Make a payment; or
  • Communicate with us regarding your service.

3. Information Collected Automatically

When you visit our website, certain information may be collected automatically by our website, hosting provider, security tools, analytics tools, or other technology.

This may include:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Approximate location information
  • Date and time of visits
  • Website usage information

This information may be used to operate, secure, maintain, and improve our website.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, maintain security, and provide certain features.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. How We Use Your Information

We may use personal information to:

  • Provide the services you request;
  • Prepare documents and forms;
  • Prepare tax returns and related documents;
  • Communicate with you about your services;
  • Respond to questions and requests;
  • Process payments;
  • Schedule appointments;
  • Maintain client records;
  • Verify information when necessary;
  • Improve our services and website;
  • Protect our website, systems, clients, and business;
  • Comply with applicable laws and regulations; and
  • Perform other purposes disclosed to you when information is collected.

We do not use personal information for purposes unrelated to our services unless permitted by law or with your consent when consent is required.

6. Sharing of Personal Information

We may share personal information when reasonably necessary to provide the services you request or operate our business.

Depending on the service, information may be shared with:

  • Government agencies or courts when you authorize or request a filing or submission;
  • Tax authorities when required to prepare or file tax documents;
  • Payment processors;
  • Software and technology providers;
  • Hosting and website providers;
  • Cloud storage providers;
  • Communication providers;
  • Professional service providers assisting our business;
  • Mailing or document delivery services; and
  • Other third parties when you specifically authorize or request their involvement.

We do not sell your personal information as a business practice.

We do not permit third parties to use confidential client information for purposes unrelated to the services they provide to us unless otherwise permitted by law.

7. Tax Information

Tax information is particularly sensitive. We take reasonable measures to protect tax-related information and limit access to individuals and service providers who need the information to perform authorized services.

We may use tax information to provide tax preparation and related services, communicate with you, prepare documents, process authorized filings, and comply with applicable requirements.

We do not guarantee that electronic transmission or storage of information can be completely secure.

8. Sensitive Information

Some services may require you to provide highly sensitive information.

Please do not send Social Security numbers, financial information, identification documents, passwords, or other sensitive information through unsecured methods unless we specifically instruct you to do so.

When available, use the secure document-upload or communication method provided by Actual Diverse.

9. Information Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic transmission, computer system, or method of storage can be guaranteed to be completely secure.

For this reason, we cannot guarantee absolute security of your information.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide requested services;
  • Maintain appropriate business and client records;
  • Meet legal, tax, regulatory, accounting, or reporting requirements;
  • Resolve disputes;
  • Enforce agreements; and
  • Protect our legal rights and business interests.

Retention periods may vary depending on the type of information and the service provided.

When information is no longer reasonably necessary, we may securely delete, destroy, or anonymize it, subject to applicable legal and recordkeeping requirements.

11. Third-Party Service Providers

We may use third-party companies to help operate our business, website, communications, payments, document management, software, security, and other services.

These providers may have access to information only as reasonably necessary to perform services on our behalf.

Third-party providers may have their own privacy policies and terms that govern their services.

12. Government and Legal Disclosures

We may disclose personal information when required or permitted by applicable law, including when necessary to:

  • Comply with a legal obligation;
  • Respond to a valid subpoena, court order, or government request;
  • Protect our rights or property;
  • Prevent fraud or unlawful activity;
  • Protect the safety of our clients, employees, or others; or
  • Respond to an emergency when permitted by law.

13. Children’s Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website.

If you believe a child has provided personal information to us without appropriate consent, please contact us.

14. Links to Other Websites

Our website may contain links to government websites, third-party services, payment providers, social media platforms, or other websites.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

You should review the privacy policy of any third-party website you visit.

15. Social Media

Actual Diverse may maintain social media accounts or provide links to social media platforms.

Information you voluntarily post or share on public social media platforms may be visible to others and may be governed by the privacy policies of those platforms.

We encourage you not to post confidential or sensitive personal information publicly.

16. Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, which may include the ability to:

  • Request information about personal data we maintain about you;
  • Request correction of inaccurate information;
  • Request deletion of information when legally permitted;
  • Withdraw certain consents;
  • Ask questions about how your information is used; or
  • Request information regarding certain disclosures.

Some information may need to be retained to comply with legal, tax, regulatory, contractual, or recordkeeping requirements.

To make a privacy-related request, contact us using the information below.

17. Email and Electronic Communications

If you provide your email address, telephone number, or mobile number, we may use it to communicate with you regarding your requested services, appointments, documents, payments, or other business matters.

You may request that we stop certain non-essential communications. However, we may continue sending communications that are necessary to provide services or comply with legal or contractual obligations.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When we make changes, we will update the Effective Date at the top of this policy.

We encourage you to review this Privacy Policy periodically.

19. Contact Us

If you have questions about this Privacy Policy or how Actual Diverse handles personal information, please contact us:

Actual Diverse, LLC
Phone: (646) 952-0000
Email: info@actualdiverse.com

20. Important Notice

Actual Diverse, LLC is a professional document preparation and administrative services company and is not a law firm. We do not provide legal advice, legal opinions, or legal representation.

Our collection and use of information depends on the services requested by each client. Clients should provide only information necessary for the requested service and should contact us if they have questions about how their information will be handled.